Better Shopping Experience
If you thought browsing for home improvement products online was going to be a challenge, think again. Build.com has simplified the experience for you.
Better Shopping Experience
When you’re shopping online, the experience should be trouble-free. When you’re shopping online for home improvement products, you should never have to sweat the small stuff. Build.com has simplified the online shopping experience so that all you have to worry about is planning your first get-together after you receive your new products.
There are many reasons to shop at Build.com. Here are just a few:
- Free Shipping when you spend $49!
- No Restocking Fees on Returns
- Everything ships out within 48 hours of purchase
- 110% Low Price Guarantee on All Products
- Should your experience with Build.com not live up to your (and our) expectations, we’ve made sure our returns process is easier than ever
Unsurpassed Customer Service
This is what helped us succeed in the first place, so why should this change? We boast a world-class and highly trained (did we mention friendly?) customer service staff.
Unsurpassed Customer Service
We got where we are today thanks to our world-class customer service. And we continue to provide you with the most knowledgeable and friendliest customer service staff around.
Our customer service representatives are specifically trained in certain areas of home improvement (including plumbing, door hardware, lighting, and HVAC), plus own an excellent all-around knowledge of all of our products. And we’re here when you need us, too. Our customer service center is open six days a week:
- Monday through Friday, 5 a.m. to 6 p.m. PST
- Saturday, 8 a.m. to 2 p.m. PST
Call Us Toll Free: (800) 375-3403
The Safest Place to Shop
As an online retailer, your security and privacy are our top priorities. We guarantee that any information you provide us will be protected using our state-of-the-art transaction security measures.
The Safest Place to Shop
We do everything possible to provide you with the best overall online shopping experience—and that includes ensuring a safe environment to complete your transactions.
We electronically verify each and every transaction with the credit company, and only process the order if the credit company authorizes it. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts your information at 128-bit strength.
Furthermore, we receive and store any information you enter on any of our sites or give us in any other way with the exception of your credit card numbers.
Build.com Pro Program
Are you a contractor or building professional? We offer special discounted pricing on our entire Network of Stores that will save you even more money.
Build.com Professional Program
We’re proud to offer special discounted pricing throughout our Network of Stores for professionals. Our exclusive programs for builders, contractors, plumbers, designers, and other trade professionals are designed to save you even more money. We’ll also provide you with a dedicated account manager, just to make sure you’re getting the attention you need. Benefits Include:
- A dedicated team of Professional Account Representatives that understands your needs
- No restocking fees — Ever
- Everyday discounted pricing
- 5% off your first order!
It’s easy to open a free account — just provide some basic information and we’ll contact you within one business day. Click Here to sign up or call (800) 471-4956.
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